INFORMATION WE COLLECT
Information you provide: When you register an account, we collect some Personal Information, such as your name, title, email address, phone number, avatar and biography. In general, your name, email address, phone number and other information you choose to provide on the Service will be viewable and discoverable by other users. In some cases, where content has been shared with users outside your email domain extension, your information may be viewed by those additional users.
If you choose to use our invitation service to invite a friend to the Service, we will ask you for that person’s email address, phone number or other relevant contact details and automatically send an invitation. We shall only collect and use this information in jurisdictions where it is lawful to do so. When you agree for Mitric to access your device’s contacts app, we will collect the names, phone numbers and email addresses of the people you invite to a photo or to a network. Where it is lawful to do so, Mitric stores this information to send an invitation via email or SMS, to register your friend if your invitation is accepted. We may also receive Personal Information (for example, your email address or phone number) through other users, for example if they have tried to share something with you or tried to invite you to Mitric.
Content: You also provide information in Content you post to the Service. In general, the Content you provide will be viewable and discoverable by other users. In some cases, where content has been shared with users outside your email domain extension, your information may be viewed by those additional users. Mitric can, but has no obligation, to monitor the Content you post on the Service. Geo-Location Information: Content that you upload or share in Mitric may contain recorded location information. Location data does not collect or share any personally identifiable information about you. Location data may be used in conjunction with personally identifiable information.
Device Identifiers: When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Service (including sending updates and information from the Service). A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with personally identifiable information.
Analytics: When you access the Service on our website, we may collect information (using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Service. As of the date of this policy, we use Google Analytics for this work.
Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
HOW WE USE INFORMATION
Mitric uses information that it collects for the purpose of fulfilling our contractual obligations to you under our Terms of Service, in furtherance of our legitimate interests in operating our Services, Websites and business and/or where you have consented to such usage. More specifically, Mitric uses Personal Information:
To provide, update, maintain and protect our Services, Websites and business. This includes use of Personal Information to support delivery of the Services under our Terms of Service, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at an Authorized User’s request. We may use your email address or phone number to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
As required by applicable law, legal process or regulation.
To communicate with you by responding to your requests, comments and questions. If you contact us, we may use your Personal Information to respond.
To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about Mitric. These are marketing messages so you can control whether you receive them.
For billing, account management and other administrative matters. Mitric may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
To investigate and help prevent security issues and abuse.
For marketing purposes. We may also use your contact information to send you marketing messages. If you are in the EEA we will only to do if you have opted in to receive such communications. If you don’t want to receive these messages, you can opt out by following the instructions in the message.
HOW WE SHARE YOUR INFORMATION
Your Use: We will display the information you provide on your profile page and elsewhere on the Service. In general, the information and Content you provide will be viewable and discoverable by other users or people invited to the service. In some cases, where content has been shared with users outside your email domain extension, your information may be viewed by those additional users. Any information you choose to provide should reflect how much you want others to know about you. You can review and revise your name, title, biography and avatar at any time.
Service Providers, Business Partners and Others: We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Service, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We encourage you to review these other privacy statements. We ensure that we have appropriate safeguards in place if we transfer Personal Information originating from the European Union or Switzerland to other countries not deemed adequate under applicable data protection law, including without limitation ensuring that the Service Provider is EU-Us Privacy Shield compliant or requiring them to enter into the European Union Standard Contractual Clauses.
Compliance with Laws and Law Enforcement Requests; Protection of Mitric’s Rights: Mitric may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Mitric’s rights or property.
Non-Personally Identifiable Information: We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as anonymous usage data, platform types, etc., with interested third parties to help them understand the usage patterns for certain Mitric Services.
HOW WE PROTECT YOUR INFORMATION
The security of your information is important to us. Mitric enforces Roles Based Security to limit user access to data. We use trusted third party services for data security, system security, back-ups, and disaster recovery.
INTERNATIONAL DATA TRANSFER
LINKS TO OTHER WEB SITES
IDENTIFYING THE DATA CONTROLLER AND PROCESSOR
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Mitric is the controller of information which Mitric requests or collects for the purposes of maintaining the Service. Mitric’s customers are the controller of Personal Information which they enter into the Service which is not requested by Mitric. Mitric’s Data Processing Addendum applies to the processing of any Customer Data to which the General Data Protection Regulation (2016/679) applies.
Under certain circumstances, you have rights under data protection laws in relation to your personal information. You may have the right to:
If you wish to exercise any of the rights set out above, please contact us using the contact details below.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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